Writing

Essay · Argument

Aggarwal’s Law of Revirting

People say they prefer meeting in person, and hold the meeting by video. They say they prefer live music, and listen to the recording. The gap between what we say we prefer and what we actually choose runs one way, and it never runs back.

Ashok Aggarwal and Natalie AggarwalMorgantown, West VirginiaAugust 202622 min read

Almost everybody says they prefer meeting in person. Almost nobody does it. The interesting part is not the hypocrisy, because there is none: both statements are true at once, and the gap between them is the most reliable trend in modern life.

The word

Revirting

Revirting (verb): the turning of an experience back into its representation, and the settling of preference there.

The term is a compression, and it is working on more than one level at once. Each reading is intended.

Revert

We do not advance to the virtual. We revert to it. The motion the word describes is backward, toward something already held, not forward toward something new.

Re-virt

To virt something again: to render, a second time, what already exists in fact. The canyon is virted by the photograph, and revirted every time the photograph is preferred.

Vertere

The Latin under revert is vertere, to turn, and revertere, to turn back. Virtual descends from virtus, a capacity that is present in effect without being present in fact. Revirting is therefore, quite literally, the turning back of experience into what holds its effect without holding its substance.

The word is not a joke at the expense of the idea. It is the shortest available statement of it.

The law

Ask people what they prefer and the answers are consistent and sincere. They prefer seeing a friend to texting one. They prefer a concert to a playlist. They prefer the room to the call, the trip to the photograph, the conversation to the thread. Then watch what they do. The overwhelming majority of their friendships run on text, their music arrives through a speaker, their colleagues appear in a window, and their travel is largely conducted through a screen.

Aggarwal's Law of Revirting states the pattern formally: for any experience that can be represented, people will choose the representation over the experience more and more often as time passes, until the representation is what they do by default; and the reason is rarely that it is better, but that it is easier.

The law is not an accusation, and it is not about deception. Nobody is confused about which is which. It is a claim about frequency: not what a person would choose in the abstract, where reality still wins, but what they actually choose on a Tuesday, where it loses. Economists would call the first a stated preference and the second a revealed preference. This law says the two diverge, that the divergence widens, and that revealed preference is the one that ends up shaping a life.

01The ladder

Three positions, and the state they produce

The law is usually stated as one proposition, which understates it. It is better read as an ascent. There are three positions a person can occupy with respect to any given experience, each strictly stronger than the last, and there is a fourth condition which is not a position at all but what the ascent leaves behind when nobody is watching it. The ascent is not measured in what a person feels about a category, which may not change at all. It is measured in how often they choose the copy.

The three positions, in ascending order, and the terminal state:

01Indistinguishablewhich one are you remembering02Preferredthe real thing was not worth it03Reversedthe real thing was not rightDefaultnobody noticed
Figure 1. The ascent. Positions 01 to 03 are held with respect to a single category; Default is drawn detached because it is not a position but the condition the ascent produces when it is not observed.

01 · Indistinguishable

Indistinguishability is a claim about memory rather than perception, and it arrives quietly. At the overlook the question is not whether the canyon resembles the painting; it is whether, a year later, you can say which of the two you are remembering. Included here is the weaker and far more common case in which the two remain perfectly distinguishable and the original simply adds nothing: the meeting was fine, the call was also fine, and nothing was gained by the flight.

02 · Preferred

Preference is where almost everybody actually lives, and it should carry no shame, because it is ordinary economising. Convenience is the whole of it: time, money, travel, scheduling, risk, and the negotiation required to coordinate other human beings. Note carefully what has not happened. You have not decided the copy is better. Asked, you would still say the room beats the call. You are simply not choosing the room, and you are not choosing it repeatedly.

03 · Reversed

Reversal is what enough repetition eventually does. Here reality is no longer the standard, because the copy has been the standard for years. You do not decline the concert; you attend it and find it wrong.

Default

Default is what the ascent becomes when nobody is watching it, and it is the condition the law is ultimately about. A choice made once is a choice. The same choice made a thousand times without ever being reconsidered is a setting, and settings are invisible to the people they govern. This is also the only part of the law that can be acted on, because a setting can be changed by anybody who notices it is there.

Preference and reversal are not the same rung

The two are easily conflated, because both end with the copy being chosen. The difference is in what happens when the original disappoints, and it is a clean test.

At preference, disappointment attaches to your choice. You went to the concert instead of staying in with the record, and you regret the trip: the ticket, the parking, the man who talked through the quiet song. Reality remains the benchmark, and you have simply decided it is not worth its price.

At reversal, disappointment attaches to reality itself. The tempo is wrong. The arrangement is different. She cannot hit the note any more. You are no longer weighing whether the original was worth the trouble; you are marking it against the copy, and it has failed the comparison. The copy has stopped competing with the original and has taken over the position of the thing that is compared to.

One sentence separates them. At preference you say the real thing was not worth it. At reversal you say the real thing was not right. The first is a judgment about cost. The second is a judgment about fidelity, and only a standard can be unfaithful to.

The positions form a ratchet rather than a slope. They are easy to climb and difficult to descend, because each one reorganises the memory the previous one depended on. Once the record is the version you know, the concert cannot be heard innocently again.

Two limits keep the law from collapsing into a truism. It applies to experience that can be represented at all, which is to say experience whose value is substantially perceptual or informational. And it predicts that categories move up and do not move back down, while saying nothing about the rate at which any particular category moves.

02Mechanism

Why the ladder is climbed and never descended

A law of preference needs a mechanism, otherwise it is a mood. Three forces drive the ascent. They are listed in order of how much work they do, and the first does most of it.

The representation is easier, and easier wins

This is the engine, and it is almost embarrassingly plain. Money, travel, time, risk, scheduling, and the negotiation required to coordinate other human beings are all reduced, frequently to nothing. Nobody claims the call is better than the room. The call is merely available at eleven o'clock on a Tuesday from a kitchen table, and the room requires an airport. Convenience does not have to win an argument to win a decision, and it wins several every day. Any account of this law that reaches for something more sophisticated than convenience has mistaken the interesting part for the operative part.

The representation is edited; the original is not

A photograph of the overlook was taken in the best light of the best hour by somebody who waited for it, and was then selected from among hundreds. A record is assembled from many takes. A video call crops the room and lights the face. Every representation that survives to reach you has been filtered for quality, which means it does not compete against the original. It competes against the average instance of the original: the overlook at flat noon, in wind, behind a coach party. This force does not decide the daily choice. It decides how little is lost by it, which is what keeps the choice from ever being reconsidered.

The representation often arrives first

The weakest of the three, and the one most easily overstated, but it explains the top of the ladder. For many experiences the representation precedes the original by years: the image of the canyon belongs to childhood, the canyon itself is a holiday in middle age. Where that happens, the copy installs the reference against which the later encounter is measured, and the original arrives as a candidate reproduction. This is not required for the law to operate. Repetition alone will do it, since a thing chosen a thousand times becomes the reference whether or not it came first.

The division of labour is straightforward. Convenience produces the choice, and produces it again tomorrow. Editing ensures the choice costs little enough that nobody audits it. Repetition, helped along by primacy where primacy happens to apply, turns ten thousand unaudited choices into the standard. Convenience explains why people choose the recording. Repetition explains why the concert eventually sounds wrong.

The forces compound, which is why the drift accelerates rather than settling. Each substitution manufactures another representation (the photograph of the overlook, the clip of the concert, the screenshot of the call) which is in turn cheap, edited, and available to somebody else before the original is. Representations multiply faster than originals. Meanwhile every convenient choice makes the next one more convenient still, because the infrastructure thickens around the path that gets used.

03The inversion

When the copy becomes the original

The clearest demonstration is not exotic, and it is complete. It is recorded music.

A studio recording is, in the plain sense, a copy. It is an artefact assembled after the fact out of performances that happened in a room, frequently out of several attempts at the same bar. Yet the recording is the version an audience learns, which makes it the version that constitutes the work. When the same musicians play the same song on a stage, the audience is not hearing a performance that the record once approximated. It is hearing a rendition of the record, and it is grading the rendition.

Observe what has happened to the direction of authority. The performance is prior in time and posterior in status. The copy did not win the comparison; it became the thing that comparisons are made against. Once this is seen in music it is difficult to stop seeing.

The same inversion, in categories that have travelled at different speeds:

Landscape

The overlook is measured against the photograph and found hazier, more crowded and less well composed than the version in which it has been known for twenty years.

Presence

The colleague met at last in a corridor is measured against six months of framed, well-lit, purpose-built conversation, and the corridor supplies less of it.

Performance

The live rendition is measured against the record, which is itself a copy of a performance, which is what the rendition also is.

Conversation

Speech is measured against text, which permits revision, deferral and exit; the telephone call is then experienced as text with the safeguards removed.

Counsel

A patient, well-read, unhurried and endlessly available interlocutor becomes the standard for what a conversation should supply, and a tired human friend is measured against it.

Walter Benjamin argued that mechanical reproduction strips the original of its aura, the authority conferred by singular presence. The case described here is stronger and stranger. The aura does not evaporate. It migrates. It settles on the reproduction, which is now the singular thing that everybody knows, while the original becomes one instance among many, and a poorly lit instance at that.

Aura in Benjamin's sense attaches to the here and now of the work. The claim here is that our sense of where the here and now is located has moved.

04The cave

Why this is deeper than the cave

The obvious ancestor is the allegory of the cave, and the comparison is worth making carefully, because the differences are where this law earns its keep.

In the Republic the prisoners are bound. They face a wall, they have never seen anything but shadows cast on it, and they take the shadows for the world. The ascent into daylight is painful and is resisted, because eyes accustomed to firelight are hurt by the sun. The tragedy is captivity compounded by ignorance, and the remedy follows from the diagnosis: turn the prisoner around, and endure his complaints until he can see.

Revirting differs from that picture in three ways, and each one makes it the harder problem:

Nobody is bound

There are no chains, and there is no need for any. The exit is unlocked, signposted, and in most cases a short walk. The wall is chosen.

Nobody is deceived

Plato's prisoners do not know that the shadows are shadows. We do. We know precisely which of the two things in front of us is the reproduction, we can name the technology that made it, and we choose it anyway. Revirting is not an epistemic failure. It is a settled aesthetic and economic judgment made in full possession of the facts.

The sun has been seen and ranked

This is the difference that matters. Plato's prisoner who reaches daylight finds a standard by which the shadows are revealed as poor. The Revirted person reaches daylight, looks, returns, and reports that the fire was better lit. Reality has not been hidden from him. It has been evaluated by him, against the wall, and placed second.

The consequence is that Plato's remedy is unavailable. Turning a prisoner around accomplishes nothing when the prisoner has already been turned around, has looked at length, and has walked back on purpose. There is no ignorance here for education to correct and no captivity for liberation to end. What there is instead is a preference, formed slowly, mostly unobserved, and pointing one way.

So the cave was the easier case. Plato described a world in which reality is the standard and we are prevented from reaching it. This law describes a world in which we can reach reality whenever we like, and have quietly stopped treating it as the standard. The shadow on the wall is no longer a degraded copy of the thing outside. The thing outside has become a degraded copy of the shadow.

Plato records the objection twice. In the Phaedrus, Socrates has the god Thamus warn that writing will not strengthen memory but replace it, producing the appearance of wisdom without its substance. It is the first recorded statement of this law, and it was made about the first medium.

05Consequence

The law behind a great deal of what we call progress

If the law holds, it is not a curiosity about tourism and concerts. It describes the mechanism of a large share of technological history, because an enormous proportion of what gets called innovation consists of substituting a representation for a physical process.

Consider the pattern in the record:

Memory
Writing
Barter of goods
Money, then credit
Territory
The map
Sitting for a portrait
Photography
Performance
Recording
Travel to speak
Telephony, then video
Building to test
Simulation
Consulting a person
Consulting a model

Each line is the same move: an experience whose value could be carried in a channel was moved into the channel, whereupon the channel version became cheaper, better edited, and earlier, and preference migrated. The industrial history of the last two centuries can be read, in substantial part, as the systematic manufacture of Revirting.

The claim should be kept to its defensible size. Not every advance fits: anaesthesia, antibiotics, refrigeration, sanitation and the shipping container changed physical facts and represented nothing. The honest version of the claim is narrower and still striking, namely that most of what is distinctive about informational and communicative progress is this law being industrialised, and that the share of innovation which takes this form has been rising for a century.

Read that way the law becomes an instrument rather than an observation, and this is its most useful property. To find the next category, ask which experiences are still met physically by default, and among those, which carry their value in a channel. That is the frontier, and it is where the next decade of building will happen whether or not anybody names the reason.

06The frontier

What resists, and for how long

A law that predicted the replacement of everything would predict nothing. This one is more useful, because the ordering of resistance is not arbitrary. Categories climb in proportion to how much of their value is perceptual and how little is physiological, consequential, or dependent on the presence of somebody who can be surprised.

Categories ordered by observed resistance:

REVERSEDNOT YETLandscapephotographyPerformancerecordingConversationtextCollegial presencevideoCounselmachinesCompanionshipThe bodyTHE FRONTIER, NOW
Figure 2. Categories ordered by resistance, with the technology that carried each across. Resistance rises with how much of a category's value is physiological rather than perceptual; the ordering is the law's testable consequence.

The ordering yields the law's most testable consequence. The frontier advances category by category in roughly this order, and each technology annexes the next band rather than all bands at once. Photography took landscape. Recording took performance. Telephony and then text took conversation. Video conferencing took collegial presence. Conversational machines are, at the time of writing, at the boundary of counsel and companionship.

The law is therefore falsifiable in a specific way. Should a category that has reached reversal descend, durably and in aggregate, without the loss of the technology that carried it there, the law is wrong. The return of vinyl is not such a case: it is a preference for one representation over another, which is movement within a position rather than descent from it.

The categories that resist longest share a property. Their value is not carried in the channel. A meal must be metabolised. An injury must heal. Sleep, physical labour, childbirth, and the death of somebody loved are not compressible into a signal, and every attempt to represent them yields an artefact that nobody mistakes for the thing. The frontier is bounded by the body.

That bound should be held loosely rather than triumphantly. The history of this law is a history of categories confidently placed beyond the frontier which then crossed it. A great deal of what was once thought irreducibly bodily, including the presence of a teacher, the examination of a patient and the company of a friend at distance, has already moved.

07The objection

Two serious replies, at full strength

Two objections deserve their strongest form rather than a caricature.

First: this ground is occupied

Plato on the cave and on writing, Benjamin on reproduction, Daniel Boorstin on the pseudo-event, Guy Debord on spectacle, Jean Baudrillard on simulacra and the precession of the model, Susan Sontag on photography as acquisition, Robert Nozick's experience machine, Sherry Turkle on connection without company. The objection is that this law arrives late to a crowded and distinguished room, and that its contribution is a neologism.

Half of that is right and should be conceded plainly: the phenomena are not newly observed, and this essay claims no priority over any of them. What those accounts describe, though, is a property of the artefact (aura), a condition of the culture (hyperreality), or a thought experiment about value (the machine). This law makes a narrower and more awkward claim than any of them. It is about an individual's ordering of preferences; it asserts that the ordering moves in one direction over time; it names the mechanism, which is editing, cost and primacy; it names the frontier, which is the body; and it specifies what would refute it. Hyperreality cannot be checked against a person. This can.

There is a second difference, and it is the one developed in part four. The tradition treats the copy as a deficient substitute and reality as the standard it falls short of. Reversal says the offices have been exchanged. That is not a restatement of Plato. It is the case Plato did not consider.

Second: reality is not losing

The stronger objection is empirical. Live music revenue has not collapsed. People travel in enormous and increasing numbers, crowd the overlook, return to offices, queue for the painting. If the law were operating, the objection runs, the queues would be getting shorter.

This mistakes what the law predicts. It does not predict that people stop having original experiences. It predicts a change in what those experiences are for and how they are judged. A crowd at an overlook is not evidence against Revirting when much of the crowd has come in order to produce a representation, is facing away from the canyon to do it, and will encounter the afternoon principally through the artefact it carries home. Attendance is not the measurement. The measurement is which of the two holds the office of the standard, and on that measurement the queue at the overlook and the phone raised above it point the same way.

One part of the objection survives and should be kept. This is a gradient, not a fate. Gradients can be walked against, and everybody who walks against this one reports that it takes deliberate effort, which is exactly what a gradient implies.

Verdict

An observation, and the one thing it asks

At its shortest: people like the real thing and choose the copy, they choose it more often every year, they choose it because it is easier rather than because it is better, and eventually the choosing stops being a choice. That is the whole law, and two examples carry it: everybody prefers seeing a friend and almost every friendship runs on text; everybody prefers live music and almost all music arrives through a speaker. The third position is the one worth carrying, because it inverts the relation the whole tradition assumed: after enough repetition the copy becomes the original, and the original is left auditioning for its own part.

This is offered as a law and not as a lament, and no argument is made here that the drift should be resisted in general. A great deal of it is straightforwardly good. Almost everybody who will ever know the canyon will know it through an image, and an image is not nothing; it is the widest distribution of a beautiful thing that has ever existed. The same frontier has carried medicine into villages, teaching to the poor, and the voices of the dead to their grandchildren. A law of nature is not a grievance.

What it asks is narrower, and it is the only thing a law of this kind can ask. Notice the substitution while it is happening. A preference that forms unobserved is not a preference, it is a default, and defaults compound in the dark. Noticed, there is a choice available every day: the record or the room, the thread or the call, the photograph or the afternoon. Unnoticed, the account settles itself, one small trade at a time, in the direction the gradient was always running.

Instrument

Locating yourself on the ladder

The law is only useful if it can be applied without instruments. Take any category (a friendship, a city, a piece of music, a sport, a body of water) and ask the questions in order. Answer as your conduct answers, not as you would like to answer. The first rung that lands is your position.

  1. 01

    A year later, could you say which version you are remembering, and did the original supply anything the representation did not?

    No places you at indistinguishability.

  2. 02

    Over the last year, with both genuinely available at their real cost in time, money and effort, which did you choose, and how often?

    Choosing the representation repeatedly places you at preference, whatever you would say you prefer.

  3. 03

    When the original does disappoint, is the complaint that it was not worth the trouble, or that it was wrong?

    Not worth it keeps you at preference. Wrong places you at reversal.

Then answer the same questions as you would have answered them twenty years ago. The difference between the two sets of answers is the quantity this law is about.

Provenance

Aggarwal's Law of Revirting, and the term Revirting, are Ashok and Natalie Aggarwal's, coined jointly in the early 2000s. The law carries the name they share.

There was no single moment of discovery, and none is claimed. It accumulated between the two of them over years of noticing the same shape in unrelated places, comparing notes, and finding that the pattern held: a view already seen, a meeting that added nothing, a preference that had quietly changed sides. A law noticed this way is on firmer ground than one deduced, because it was never looking for confirmation.

This essay is the law's first extended statement. The original formulation named the indistinguishability, indifference and preference cases and observed that experience tends over time toward the preference. Developed here are the ladder and its terminal state, the mechanism, the inversion, the comparison with the cave, the reading of technological history, the frontier, and the self-test.

References

This essay argues from canonical sources rather than from new data, and it deliberately reports no statistics. Where a work is cited it is cited for its argument, never for a figure. These are the accounts the essay stands on or against.

  1. 01Plato. Republic, Book VII (the allegory of the cave): prisoners take shadows for the world, and resist correction.
  2. 02Plato. Phaedrus (Thamus and Theuth): writing offered as an aid to memory, warned against as its replacement.
  3. 03Benjamin, W. (1935). The Work of Art in the Age of Mechanical Reproduction: reproduction and the decay of aura.
  4. 04Boorstin, D. (1962). The Image: A Guide to Pseudo-Events in America: events staged in order to be reported.
  5. 05Debord, G. (1967). The Society of the Spectacle: social life as representation.
  6. 06Nozick, R. (1974). Anarchy, State, and Utopia (the experience machine): whether an indistinguishable simulation of a good life would be chosen.
  7. 07Sontag, S. (1977). On Photography: photography as acquisition, and travel as the collection of images.
  8. 08Baudrillard, J. (1981). Simulacra and Simulation: hyperreality, and the precession of the model over the real.
  9. 09Turkle, S. (2011). Alone Together: mediated connection standing in for company.
  10. 10Henkel, L. (2014). Point-and-Shoot Memories: the effect of photographing an object on later memory for it. Psychological Science.